AppSumo Tactful Lifetime Deal (LTD) Software

AppSumo Tactful Lifetime Deal (LTD) Software

Disclaimer: The source of this content with product details originally published on AppSumo.com


SaaS Clerk Lifetime Deal (LTD) Talk

 

#BuyNowSaveNow or #SkiptoPayMoreLater
Caution: Try to avoid FOMO, buy only if you really need it.
Engage, convert, and retain customers across touchpoints

Managing customer engagements across channels can be challenging for any business.

If you don’t answer your customer inquiries and requests in a timely manner, you run the risk of losing them entirely.

You need a way to manage customer support across channels while creating and managing ticketing—all in one place.

Alternative to: Zendesk, Freshdesk, and Intercom
Best for: Ecommerce stores, startups, and small businesses looking to deliver efficient, best-in-class customer support

Let’s see the features that attract you in a nutshell….

  1. Tactful Cognitive Helpdesk is an all-in-one, AI-powered omnichannel customer support platform with ticketing, CRM, help desks, and automation technologies.
  2. Talk to customers from multiple channels, like website live chat, chatbot, social, and Facebook Messenger—all from one dashboard
  3. Automate FAQs using Tactful’s AI chatbot to give your agents the opportunity to focus on more complex tasks
  4. With Tactful Cognitive Helpdesk, live agents can manage all live conversations on Facebook Messenger, Facebook comments, and your website from one unified desktop.
  5. The agent dashboard displays a 360-degree view of customer interactions across channels by tracking all the information you need to understand the customer journey.
  6. As you track customer information, past and present purchases, and interactions, you’ll be able to uncover customer intentions to provide better recommendations and solutions.
  7. Conduct all omnichannel customer engagement management and live chat from the agent dashboard!
  8. Get started by connecting to Facebook Messenger, WhatsApp, web chat, or from the Agent Desktop dashboard.
  9. Once you’re connected, your agents will be able to communicate with customers across channels, keeping a record of requests and conversations.
  10. Provide multilingual AI-powered self-service that automatically localizes your language and dialect to match the customer’s (currently supporting English and Arabic, with more to come!).
  11. Connect different channels to provide better support to your customers on the channels of their choice.
  12. With an integrated ticketing system in the same interface, you can simplify and organize operations by keeping all the support tickets in one place.
  13. The system lets you place customer tickets and then assign and manage requests to an agent or team.
  14. You’ll be able to provide personalized support with AI-powered routing technology that lets you intelligently route requests and conversations to the right agent automatically.
To learn more, please visit here: https://ltdt.saasclerk.io/Tactful
Happy Marketing!

Disclaimer: The source of this content with product details originally published on AppSumo.com


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